Terms of Service

1. The service

Nonlucid provides web-based tools that use artificial intelligence to generate, edit and transform images, videos and other digital media. Features, models and availability may change as the service develops.

We grant you a limited, personal, non-exclusive, non-transferable and revocable right to use the service in accordance with these Terms and applicable law.

2. Accounts and account security

Your Nonlucid account is created and accessed through Google Sign-In. You must keep your Google account secure and are responsible for activity performed through your Nonlucid account unless you promptly report unauthorised access to us.

You may not sell, transfer, share or automate access to an account in a way that bypasses service limits, security controls or pricing.

3. Gems, prices and payment

Generation and editing tasks use Gems. Before a paid task is submitted, the service displays the current Gem price. Gem packages, promotional Gems, prices and supported payment methods may change, but a change will not reduce Gems already credited to your account.

Gems are a limited licence to use eligible Nonlucid features. They are not money, cryptocurrency, stored value or transferable property, have no cash value and cannot be resold or transferred unless Nonlucid expressly permits it.

Payments may be processed by independent payment providers. You authorise the selected provider to process the transaction and confirm that you are permitted to use the chosen payment method. Taxes, blockchain fees and other third-party charges are your responsibility unless the checkout states otherwise.

4. Refunds and service failures

Except where applicable law requires otherwise, completed Gem purchases are final. Gems already consumed by a generation or editing task are not refundable because computing resources have been used. Cryptocurrency transfers may also be irreversible.

If a verified technical failure deducts Gems without providing the corresponding service, Nonlucid may restore the affected Gems, rerun the task or provide another appropriate remedy. Duplicate, unauthorised or incorrectly credited payments should be reported promptly.

5. User content and permissions

You retain any rights you lawfully hold in prompts, uploads and generated results. You grant Nonlucid a limited licence to host, copy, process and transmit those materials only as needed to operate, secure and improve the service and fulfil your requests.

You confirm that you own or have all rights, permissions and consents needed for anything you upload or ask us to process, including written consent from identifiable people where their face, likeness or intimate characteristics are involved.

Laws may not recognise exclusive rights in AI-generated material. You are responsible for checking whether and how a result may be used in your jurisdiction.

6. Content and prohibited use

You must follow the Content Rules, which are incorporated into these Terms. You may not use Nonlucid for unlawful, abusive, deceptive or rights-infringing activity, to evade safeguards, to interfere with the service, or to create or distribute prohibited content.

Nonlucid is a creation tool and does not authorise publication of generated material on third-party services. You remain responsible for your use, distribution and disclosure of every output.

7. AI output and service availability

AI output can be inaccurate, unexpected, similar to material generated for others or unsuitable for your intended use. You must review output before relying on, publishing or distributing it.

The service is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted availability, a particular output, compatibility with every device, or that output will be unique, accurate or free of third-party claims.

8. Third-party services

Nonlucid may rely on authentication, hosting, storage, AI model, email and payment providers. Their services may be governed by separate terms and privacy policies. We are not responsible for an independent provider’s acts outside our reasonable control.

9. Nonlucid intellectual property

Nonlucid and its licensors retain all rights in the service, software, design, models, documentation, trademarks and branding. No right to copy, reverse engineer, resell or use our branding is granted except as expressly stated in these Terms or the Affiliate Agreement.

10. Suspension and termination

You may stop using the service and request account deletion at any time. We may restrict, suspend or terminate access when reasonably necessary to address a violation, security risk, fraud, legal requirement, harm to others or material risk to the service.

On termination, your right to use the service ends. Unused Gems and other benefits are not refundable except where applicable law requires otherwise. Provisions that by their nature should survive—including ownership, payment obligations, disclaimers, indemnity and liability limits—remain effective.

11. Indemnity

To the extent permitted by law, you will defend and indemnify Nonlucid and its service providers against third-party claims, losses and reasonable costs arising from your content, your unlawful use of the service, your breach of these Terms or your violation of another person’s rights.

12. Limitation of liability

To the maximum extent permitted by law, Nonlucid will not be liable for indirect, incidental, special, consequential or punitive loss, or for loss of profits, data, goodwill or business opportunity arising from the service.

Nothing in these Terms excludes liability that cannot legally be excluded. Where a liability cap is permitted, Nonlucid’s aggregate liability relating to the service will not exceed the amount you paid to Nonlucid during the three months before the event giving rise to the claim.

13. Changes to these Terms

We may update these Terms as the service or law changes. The current version and update date will appear on this page. We will make reasonable efforts to notify users of material changes and may require renewed acceptance. If you do not agree, you must stop using the service.

14. Applicable law and disputes

These Terms are governed by the laws that apply in the country or region from which you access and use the service, without limiting any mandatory consumer rights. You are also responsible for complying with all other laws that apply to you and your content.

Before starting formal proceedings, you and Nonlucid agree to make a reasonable good-faith effort to resolve the dispute through written notice, unless urgent relief or applicable law requires otherwise.

15. Contact

Questions about these Terms may be sent to [email protected].